Yes — custom-made phone cases are final sale since they’re made specifically for your device and personalization, so they can’t be returned or exchanged.
All other products are eligible for a refund or exchange, as long as they meet our return requirements.
When will I get my order?
Order Processing & Delivery
All orders are processed within 3–4 business days.
Standard Shipping: Delivery typically takes 7–12 business days after dispatch.
Express Shipping: Delivery typically takes 5–7 business days after dispatch.
We work with trusted shipping partners to ensure fast, reliable, and trackable delivery whenever available.
Where are your products manufactured?
Our products are created through a multi-stage manufacturing process across several countries, allowing us to use the best materials and techniques from each region. All orders are shipped directly from Canada after passing our quality checks.
