Shipping policy

Caseblan operates this store and website to provide you with a curated shopping experience (the “Services”). This Shipping Policy describes how we handle order processing, shipping, delivery, and related matters. By placing an order through the Services, you agree to the terms set forth in this Shipping Policy.


Order Processing

  • Orders are processed once payment has been successfully authorized and confirmed.

  • Processing times typically range from 1–3 business days (excluding weekends and holidays), unless otherwise stated.

  • You will receive an order confirmation email once your order has been placed, and a shipping confirmation email with tracking details once your order has been shipped.


Shipping Methods and Delivery

  • We offer standard and, where available, expedited shipping options. Delivery times depend on your location and the shipping method selected at checkout.

  • Estimated delivery timelines will be displayed during checkout; however, these are estimates only and are not guaranteed.

  • We are not responsible for delays caused by carriers, customs clearance, or events outside of our control (such as strikes, weather, or natural disasters).


Shipping Rates

  • Shipping rates are calculated at checkout based on the shipping destination, delivery method, and order size/weight.

  • Occasionally, Caseblan may offer free or discounted shipping promotions, which will be clearly communicated on the Services.


International Shipping

  • We currently ship to select international destinations. Availability of international shipping options will be displayed at checkout.

  • Customs, duties, and import taxes may apply to international orders. These fees are the responsibility of the customer and may be collected upon delivery.

  • We are not responsible for delays at customs or additional charges imposed by local authorities.


Tracking and Delivery Confirmation

  • Once your order has shipped, you will receive an email with tracking information, if available.

  • It is the customer’s responsibility to ensure the shipping address provided is complete and accurate. Caseblan is not responsible for orders delayed or lost due to incorrect or incomplete shipping information.


Lost, Damaged, or Delayed Packages

  • If your package is lost, damaged, or significantly delayed, please contact us at: contact@caseblan.com